Terms of Service
Last Updated: October 2025
Business Name: Supra
Website: https://trysupra.com
Contact Email: suprasupplementstx@gmail.com
Address: 5729 Lebanon Rd #1441024, Frisco, TX 75034, United States
1. Agreement to Terms
By accessing or using this website, purchasing products, and/or creating an account, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not access or use the website.
2. Age Restrictions
Our products are intended for healthy adults 18 years of age or older. By using this website or purchasing products, you confirm you are 18+.
3. Health & Safety Disclaimer
Important Safety Notice: The products sold by Supra are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary. Consult a physician before using any supplement, especially if pregnant, nursing, taking medication, or having a medical condition.
Our Reborn Pre-Workout product contains caffeine and theobromine, which are stimulants and may not be suitable for all individuals.
More detailed disclaimers are available in our Health & Safety Disclaimer.
4. Product Information & Claims
All ingredient-related benefit statements are structure/function claims based on known ingredient properties — not product-level health claims. We provide ingredient transparency but do not guarantee performance outcomes. Formulas, labels, and packaging may be modified without notice.
5. Purchasing & Payment
By submitting an order, you authorize Supra to charge the payment method provided. All prices are listed in USD. We reserve the right to refuse or cancel orders suspected of fraud or unauthorized resale.
6. Shipping & Delivery
We currently ship within the United States only. Processing time is generally 1–3 business days after order placement. Carrier delays are not considered a breach of these Terms. Ownership transfers upon carrier acceptance. Details are provided in our Shipping Policy.
7. Returns & Refunds (Consumables)
For safety and compliance reasons, we only accept unopened product returns within 30 days of delivery.
- Product must be sealed, unused, and in original condition
- Customer pays return shipping unless due to our error
- Returns require proof of purchase and RMA approval
Opened or used supplements cannot be returned or refunded.
8. Lost, Damaged, or Incorrect Shipments
Contact suprasupplementstx@gmail.com within 7 days of delivery with photos/documentation. Replacement products may be issued at our discretion.
9. Subscriptions (Future Feature)
If subscription options are offered later, you may cancel anytime before the next billing cycle. Subscription discounts apply only while active. Updated Terms will apply as features are added.
10. User Conduct
You agree not to:
- Use the website for unlawful or harmful activities
- Attempt to reverse engineer or interfere with site functionality
- Misrepresent your identity or health status
11. Intellectual Property
All trademarks, product names, logos (e.g., Reborn Pre-Workout, Awaken Pre-Workout, Creatine Monohydrate) and website content are owned by Supra and may not be copied or distributed without written permission.
12. Limitation of Liability
To the fullest extent permitted by law, Supra is not liable for:
- Injury, adverse reactions, or side effects from product use/misuse
- Lost profits or indirect damages
- Shipping delays or carrier issues
Your sole remedy for any claim is limited to the purchase amount paid.
13. No Medical Advice Provided
Nothing on this website should be interpreted as medical advice. Always seek professional guidance regarding supplement use.
14. Privacy
Your use of the website is also governed by our Privacy Policy.
15. Changes to Terms
We may update these Terms at any time by posting modifications on this page. Continued use constitutes acceptance of the updated Terms.
16. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflicts of law